FAQs

Velocamp is your dream cycling week. Picture a luxury villa in Mallorca, huge outdoor pool, top of the range bikes, epic rides, private chef, daily massages, compression boots, and a group of like-minded cyclists all sharing the ride. You show up, we handle the rest.

It’s really simple. Just head to our Camps page, choose the week that works for you, and click the “Pay Deposit with Stripe” button. You’ll be taken to our secure booking form where you can lock in your spot with a 300€ deposit. (Balance payable 60 days before camp start date)If you have any questions before booking, or if you're part of a group or cycling club, just drop us a message through the website or email us directly at info@velocampmallorca.com. We’ll get straight back to you and walk you through everything. No fuss. No stress. Just one step closer to the best week of riding you’ve ever had.

Flights, travel insurance, and anything you personally decide to buy outside the camp.

No need. All bath towels and pool towels are provided for you during your stay.

You’ll stay in our stunning 7-bedroom villa in Alaró, a proper cycling haven. It’s got a pool, recovery zones, outdoor dining, and killer mountain views. Shared twin rooms, loads of space, and good vibes only.

‍Individual rooms are available (Single supplement fee applies)

Yes, a €300 deposit locks in your spot. It’s non-refundable, but it guarantees your place on the team.

Life happens, we get it. Cancel more than two months out and you’ll just forfeit your deposit. Less than that? We’ll try our best to fill your spot and refund you (minus admin costs). If we can’t, we can’t refund, but we’ll still do our best.

Velocamp is a fully supported cycling experience designed to give you exceptional service on and off the bike. While the week is centred around our planned rides and the shared group experience, there is always time to relax between rides, massages and evening dinners. You will have the chance to unwind by the pool, explore the beautiful village of Alaró, or even head into Palma, which is only twenty minutes away. If you wish to take a rest day, that is entirely your choice, although we encourage everyone to enjoy the full six days together as a team.

A detailed daily schedule at the villa shows all ride, massage and meal times so you can plan your afternoons and evenings however you prefer.

We keep things tight and friendly, just 11 riders per camp. That way it feels like a team, not a tour bus.

The full balance is due two months before camp starts. If you book last-minute, we’ll ask for the full amount upfront.

Loads: airport transfers, 7 nights accommodation at the villa, chef-prepared meals, six incredible rides, carbon bike rental, daily massages, recovery tools, cycling kit, and all the bars and gels you’ll need on the road.

Absolutely! A lot of our riders show up solo. You’ll leave with a bunch of new friends and riding buddies.

Not at all. Most of our guests come solo. This camp is about the love of the ride and the people you meet along the way.

No. Paying the single room supplement does not automatically include a private bathroom. While we always do our best to allocate private bathrooms where possible, the layout of the villa means this cannot be guaranteed. In some cases, you may share one of the five well-maintained bathrooms with other guests.

In our dreamy villa in Alaró. You’ll be staying in one of the most perfectly located spots on the island. One of the many things that makes Velocamp unique is our villa’s position. While most cycling tour operators place their guests in basic hotels on the north coast, requiring shuttles to reach many of the best routes, we can ride every iconic climb straight from the front door. No taxis, no transfers, just instant and direct access to the mountains.

We’ve got it all, huge outdoor pool, multiple terraces, stretching zone, chef’s kitchen, fast Wi-Fi, laundry service, and relaxing social spaces.

Yes. Hair and body wash are provided, but please bring any personal toiletries you prefer beyond the basic essentials.

Up to 11 riders total. It’s just the right number for team spirit and plenty of personal space.

Yes. Stream, upload, chill, whatever you need, we’ve got the bandwidth.

Just let us know in advance and our chef will take care of it, vegan, gluten-free, whatever you need, our pro chef can make it happen.

You’ll likely share a twin room with one other rider. The villa has lots of shared spaces to chill, eat, and hang out.

‍Individual rooms are available (Single supplement fee applies)

*On request* Velocamp is a holiday, but a demanding one at that! With early starts and quite a bit of climbing on each ride, we like to keep the environment healthy and recovery-oriented throughout the week.

To keep the focus and flow of the camp, we only host riders during the week. No +1s I am afraid, but you’ll be too busy having fun anyway!

We always aim to ride all advertised routes and climbs wherever possible; rider safety always comes first. If weather conditions make certain roads or descents unsafe, we may adjust, shorten, or change the route on the day.

As the weather is something we cannot control at any time of year, Velocamp reserves the right to modify or cancel planned rides when needed to ensure a safe, enjoyable, and well-managed experience for everyone.

You don’t need to be an elite rider, but you should be comfortable spending several hours on the bike and confident riding mixed terrain. Across the week you’ll cover a significant distance and elevation, but everything is paced and supported so that you can ride at your own level while still feeling challenged.

We keep the group together on the flats and everyone takes the climbs at their own pace, re-grouping at the top. With full on-road support, regular food stations, and a relaxed, non-competitive atmosphere, riders of varied abilities complete the week comfortably and finish feeling proud of what they’ve achieved

Don’t worry. Our rides are structured so that everyone can enjoy the week at their own pace. We stay together on the flats and each rider tackles the climbs at a speed that suits them, regrouping at the top before continuing.You’ll also have full on-road support, regular food stations, and a relaxed, non-competitive atmosphere that makes the week achievable for riders of varied abilities. And if you ever truly find yourself struggling, the support van is always there to help, although in reality this almost never happens.

You’ll never be left to deal with a problem on your own. Our support van and on-road team handle all punctures and mechanical issues so you can stay relaxed and keep enjoying the ride.If you get a flat or your bike needs attention, we stop, fix it, and get you rolling again quickly. Most issues are resolved within minutes, and it’s all part of the fully supported Velocamp experience.

Mallorca offers some of the most beautiful and varied cycling terrain in Europe. From smooth rolling roads and quiet country lanes to world-famous mountain climbs, you’ll experience a mix of everything throughout the week.Most rides include steady ascents, scenic coastal stretches, gentle descents, and sections through peaceful villages and countryside. The climbing is challenging enough to feel rewarding, but with full support and well-paced days, it remains enjoyable for riders of different abilities.

No. Everyone rides the climbs at their own pace and we simply regroup at the top so the whole team stays together. The stronger riders typically reach the summit first, then descend partway and ride the climb again, which means everyone arrives at the top around the same time without any pressure or waiting around.The atmosphere is relaxed and supportive, with full on-road assistance and regular food stations to keep you fuelled. And if you ever find yourself really struggling, the support van is always available, although it’s very rare that anyone needs it.

Your safety is our absolute priority. In the rare event that you crash or pick up an injury, our support team is there immediately to take care of you. The van is always close by and equipped to get you off the road safely and comfortably. We’ll assess the situation, arrange any medical attention needed, and make sure you are fully supported back at the villa. All guests are required to have appropriate travel and medical insurance, but our team handles everything on the ground so you’re never left dealing with anything alone.

Most days range between 70 and 115 kilometres, with the weekly total coming in at just over 500 kilometres and more than 8,300 metres of climbing. Some days are lighter and more rolling, others include bigger mountain efforts, giving you a perfect balance of challenge and enjoyment.The rides are fully supported with food stations and on-road assistance, and the pace is steady enough for riders of different levels to complete the week comfortably while still finishing with a huge sense of achievement.

There are no scheduled rest days, as the week is built around completing all six rides together as a team. The pacing, support, and structure make the week challenging but very achievable for most riders.That said, this is your holiday, and you should always do what feels right for you. If you want to take a day off to relax at the villa or explore Alaró, you are completely free to do so and can rejoin the group the next day.

Most guests never choose to take a rest day though, because they’re enjoying the cycling far too much to miss out!

Yes! You’ll get breakfast, lunch, dinner, and all on-the-bike nutrition. Our chef keeps you fuelled and happy.

We’ve got you covered with bars, bananas, gels, and drinks from the support van. No need to pack your own snacks.

Tasty, nutritious, and tailored for cyclists. Think overnight oats, fresh wraps, grilled meats, colourful veggies, and a post-ride espresso, of course.

Yep. electrolytes, recovery drinks, and hydration tabs are part of the deal.

Absolutely! Good coffee is a morning essential at Velocamp.

Don’t worry. 14 days before your camp begins, you’ll receive a detailed email covering everything you need to know about your upcoming week with us. This includes a comprehensive packing list to make sure you arrive fully prepared and don’t forget a single thing.

Our Velocamp van will be waiting for you at Palma airport. No taxis, no stress, just pro-level arrival vibes!

Spain uses Type C and Type F plug sockets with a 230V supply and 50Hz frequency. You’ll need a European two-pin adaptor (sometimes called a Europlug) to charge your devices. Most modern electronics, like phones and laptops, automatically adjust to the voltage, but it’s always best to check your charger labels before you travel.

Of course. We’ve got space in the van and we’ll handle the load-in and out.

Mallorca has just one international airport - Palma de Mallorca (PMI)

On arrival day, we run two airport shuttles timed to suit the majority of travellers, one around midday and one in the late afternoon. Guests may need to wait for others before the shuttle departs, so we recommend choosing flights that fall broadly within these times. Arrivals outside these windows can be accommodated where possible with a €50 surcharge. Please note the villa cannot be accessed before 12 noon under any circumstances.

Once we have all participants arrival times we will let you know your scheduled collection time and location of our pick up point at Palma de Mallorca airport

‍

‍

On departure day, check-out is at 10:00, and we kindly ask all guests to leave the villa by this time so the housekeeping team can carry out the full clean. Two consecutive shuttles operate on departure morning, usually shortly after check-out. If several guests have earlier flights, we may schedule an earlier shuttle for 09:00 to keep timings smooth.

If your flight departs earlier than this, we will do our best to arrange an early transfer for a €50 surcharge. If this is not possible due to conflicts with the scheduled shuttles for the majority, you may need to take a taxi at your own expense.

If your flight is later in the day, you may request a drop-off in Palma city near a secure luggage storage facility. You can then explore at your leisure and make your own way to the airport by bus or taxi. The journey takes approximately ten minutes.

‍

Yes. All Canyon rental bikes are set up specifically for Mallorca’s terrain, featuring 52/36 chainrings paired with an 11–34 cassette, giving you plenty of range for the island’s longer and steeper climbs.

We can do our best to arrange a switch to an e-bike if availability allows, however, this cannot be guaranteed once the week has started. If a change is possible, an additional €75 drop-off and collection fee charged by Velocamp, as the rental provider does not deliver bikes after the camp begins.

For this reason, if you are unsure, we strongly recommend choosing the e-bike option from the outset to avoid any disruption during your week.

We supply Canyon Endurace CF SLX 7 with Di2 gears, disc brakes and power meters.

All rental bikes are fitted with Fizik Aliante R5 saddles.

All rental bikes are fitted with Continental Ultra Sport tyres in 700×28 mm.

Yes. Send us your fit details beforehand and we’ll make sure your bike is perfect when you arrive.

Yes, e-bikes are available upon request. If you’ve trained and arrive in good shape but feel that an e-bike would help you enjoy the experience more comfortably, we’re happy to arrange one with advance notice. A small additional rental fee may apply.

Scott Fastlane 20 Di2 e-bike

Yes. Each rider will be equipped with 4KAAD performance eyewear for use during the camp. Please note these are not to keep and must be returned at the end of the week.

No. Your bike is fully covered through Velocamp’s insurance policy, so you can relax knowing that if there are any accidental spills or damage, you are fully covered.

No problem! Velocamp has partnered with SRAM to offer top-line Hammerhead Karoo cycling computers. Just make the selection on your customer form once you're booked on.

Of course you can bring your own if that makes you more comfortable. Our rental bikes are amazing though with carbon frames, electronic shifting, power meters.

Definitely. Bring your pedals and shoes. If you’ve got a saddle you love, bring that too—we’ll set it up for you.

Yes. You’ll have full data from every ride.

Yes. Daily tweaks, emergency fixes, and bike love included.

Yes. Due to so many varities of sizing as well as hygeine and comfort, Velocamp does not provide helmets, so please make sure to bring your own.

It's never a bad idea to pack one pair of your favourite bibs and a jersey 'just incase' you have very specific sizing. Please do bring your own socks, base layers (depending on the weather), and gloves for comfort and safety.

Yes. Velocamp provides your bib shorts and jersey, but you should bring any additional warm layers you prefer for cooler winter mornings. Base layers, arm warmers, long-sleeve tops, and tights are all recommended if you feel the cold.

We also offer Velocamp gilets, Velocamp Under Armour vests, and Velocamp hoodies for purchase if you’d like extra comfort and warmth during the week or for wearing around the villa.

Cycling with a heart rate monitor is always useful to maximise your training. Please bring your own with you, and if you do not own one, Velocamp can provide you with one of ours for the week free of charge.

The Velocamp kit features black bib shorts and a charcoal grey jersey with white Velocamp Mallorca branding. It’s sleek, minimalist, and designed for performance — the same kit worn by all riders to create a true team look on the road.